画像代替テキスト

How can we help?

Here you'll find a few of our most popular questions, indexed by the categories below.

We offer three different ways to proceed

We offer three different ways to proceed, depending on your needs and readiness to purchase.

Please review each option carefully before placing an order.

① Reserve

Secure a vehicle while finalizing details

② Buy with FOB Price

CIF will be invoiced separately

③ Inquiry

more information before deciding.

Option 1:

① Reserve (Hold a Vehicle)

Best for:

Customers who want to secure a vehicle while finalizing details such as shipping, budget, or internal approval.

How it works:

  1. Click “Reserve / Hold this vehicle”
  2. Pay a hold fee
  3. The vehicle will be reserved exclusively for you for a fixed period (e.g. 7 days)

Important notes:

  • The vehicle will not be sold to other customers during the hold period
  • The hold fee is non-refundable
  • The hold fee may be deducted from the final purchase price (if applicable)
  • Shipping (CIF) is not included at this stage

When to choose this option:

  • You need time to confirm shipping costs or documents
  • You want to prevent the vehicle from being sold while you prepare
  • You are not ready for full payment yet

Option 2: 

② Buy with FOB Price (CIF or CRF will be invoiced separately)

Best for:

Customers who are ready to purchase the vehicle immediately.

How it works:

  1. Click “Buy with FOB Price”
  2. Complete checkout with the FOB vehicle price only
  3. After purchase, we calculate the CIF (shipping & insurance)
  4. CIF will be invoiced separately

What is included:

  • Vehicle price (FOB)

What is not included:

  • Shipping cost
  • Marine insurance
  • Destination port charges

These costs will be calculated and invoiced after your order.

Important notes:

  • The vehicle is considered sold once payment is completed
  • CIF payment is required before shipment
  • Shipping fees vary by destination, vehicle size, and schedule

When to choose this option:

  • You are ready to buy now
  • You understand CIF will be paid separately
  • You want to secure the vehicle immediately

Option 3:

③ Inquiry (Contact Us)

Best for:

Customers who need more information before deciding.

How it works:

  1. Click “Inquiry”
  2. Send us your questions or requirements
  3. Our team will contact you with details such as:

    Shipping estimate (CIF or CRF)
    Vehicle condition
    Export process
    Required documents

When to choose this option:

  • You are comparing multiple vehicles
  • You need a CIF or CRF estimate before purchasing
  • You have special requirements or questions

Payment  Information

We kindly request that you remit the payment to the bank account below.

USD Account

Please send payment in US$ only.


Bank Name The Bank of Tokyo-Mitsubishi UFJ, Ltd.
Branch Name Setagaya Branch
Swift Code BOTKJPJT
Name of Account Holder Phoenix Co., Ltd.
Account Number 0062489
Bank Address 2-11-17, Sangenjaya, Setagaya-ku, Tokyo, Japan 154-0024

JPY Account

Please send payment in JPY only.


Bank Name The Bank of Tokyo-Mitsubishi UFJ, Ltd.
Branch Name Setagaya Branch
Name of Account Holder Phoenix Co., Ltd.
Account Number 0526651
Bank Address 2-11-17, Sangenjaya, Setagaya-ku, Tokyo, Japan 154-0024